Verify music file formatClip Sport, Clip Sport Plus, Clip Sport Go, Clip Jam, Clip Zip, Clip Jam, Fuze+ and Connect players support AAC/M4A, DRM-free file formats from iTunes.All other MP3 players (e.g. Fuze, Clip, Clip+, e200 series, c200 series) require converting AAC/M4A to MP3 format, refer to the following articles:- Converting AAC/ M4A files to MP3 using iTunes 8, 9 and 10- Converting AAC or M4A files to MP3 using iTunes version 7- Apple Article HT204310 Convert a song to a different file format with the Apple Music app or iTunes for WindowsIf files are already in the proper format, proceed to the steps below:STEP 1 - Switch the USB mode on your MP3 player to MSCNOTE: SanDisk Clip Sport, Sport Jam, Clip Sport Plus, Clip Voice and Clip Sport Go are MSC-only devices.STEP 2 - Connect the MP3 player to the computerMac1. Connect the MP3 player to the Mac computer.2. On the desktop, double-click on the MP3 player that shows up.3. Double-click on the Music folder.Windows PC1. Connect the MP3 player to the Windows PC2. Click Start > Computer (Win XP users Start > My Computer).3. The MP3 will be listed as a removable disk. Double-Click on the Removable Disk.4. Double-click on the Music folder.STEP 3 - Transfer music from iTunes or Music app to the MP3 playerUsing iTunes AppUsing Music App1. Run iTunes.2. Under Library, click Music.3. Select List view.4. Select a song you want to transfer to the MP3 player by clicking on it.NOTE: To select multiple songs, hold down the COMMAND key while clicking on the songs you want transferred.5. Drag and drop the selected songs to the MP3 player's Music folder.WARNING: Do not disconnect the MP3 player while the songs are being transferred.6. Disconnect the MP3 player after all the songs are transferred successfully.
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